Returns & Exchanges

8.1 Goods correctly supplied in accordance with the Buyer’s order may not be returned without the Seller’s written consent (including where there has been duplication of orders as referred to in clause 3.8).
8.2 If such written consent referred to in clause 8.1 is forthcoming a returned goods handling charge of 15% (fifteen per cent) of the price of the goods (or £20.00 if greater) will be made. In no circumstances will Goods which have, in the reasonable opinion of the Seller, been used be considered by the Seller for return unless there is (in the opinion of the Seller) a valid reason for such return.